Products sold through the website can be returned within 60 days of purchase
No returns or exchanges on items that have been altered (any add on services: Sanding, Cutting, etc).
Returns should include an RMA # (Return Material Authorization) issued by Clearwater Composites.
Upon our receipt of the returned product, a full refund will be issued, minus a restocking charge of $10 or 10%, whichever is greater. Shipping charges are not included in the refund. Exceptions to the restocking fee may be made if exchanging.
We reserve the right to charge a restocking fee up to 30% for returns that are high-volume of non-full-length tubes or plate material smaller than 24″24″. This is to account for the additional handling required for smaller standard sizes.
We reserve the right to reject returns of products used or damaged by the customer or designated as non-cancellable or non-returnable.
Buyer is responsible for cost and insurance of return shipping. Exceptions to this may be made if return is result of Clearwater Composites error.